Returns & Exchanges

We accept returns of unused yarn in its original packaging and labeling within 30 days of purchase. Please note that digital patterns are non-refundable.

Return Process

• 1.
  Initiate Return

  Contact our support team with your order number to request a return authorization.

• 2.
  Pack Items

  Securely pack the unused yarn balls, ensuring the original labels are intact and undamaged.

• 3.
  Ship Back

  Send the package to our return address using a trackable shipping method.

• 4.
  Receive Refund

  Once inspected, your refund will be processed back to your original payment method within 5-7 business days.